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Merchandise refunds only available within 30 days of purchase. However, books must be returned in original condition and before the add / drop. All returns subject to manager's approval. There will be a $35 charge for returned checks. Special orders will be re-shelved after 15 days. No refunds without receipt, exchanges or gift card only. All sales final on clearance items. By freely giving your phone number and email address, you opt in to receive marketing communication from HSSU Bookstore. Thanks!